362bet Terms Conditions: What Governs Your Account
These Terms & Conditions set out the rules that apply when you open and use a 362bet account — covering how your wallet works, how transactions are handled through bKash and Bank Transfer, and what both you and we are responsible for. Access to our platform depends on your local law and eligible regions, so read these terms before you start.
Account Rules
Wallet & Payments
bKash & Bank Transfer
Your Rights
POLICY SCOPE
How These Terms Apply to Your Account
These Terms & Conditions form a binding agreement between you and 362bet from the moment you complete account registration. They apply to every action you take on the platform — logging in, depositing through bKash or Bank Transfer, placing a wager, and withdrawing funds back to your wallet. We may update these terms when our services change, and we will notify you through the contact details held on your account before any material change takes effect. Continued use of your account after that notice is treated as acceptance of the revised terms. If you disagree with a change, you may close your account through the account settings page and raise any outstanding balance question with our support team via the contact routes listed in the Support section below. These terms do not override any mandatory rights you hold under your local law. Availability of our services depends on your local law and the eligible regions we operate in, and it is your responsibility to confirm that accessing the platform is permitted where you are. Nothing in these terms should be read as a warranty that the service is lawful in your jurisdiction. We keep a record of the version date at the foot of this page so you can see when these terms were last revised.
bKash Deposits
Deposits made through bKash are processed under the payment rails bKash operates. The limits and verification steps shown in your account wallet apply at the time of each transaction.
Bank Transfer
Bank Transfer instructions — including the account reference you must include — are shown in your deposit screen. Transfers without the correct reference may be delayed while we match them to your account.
Account Wallet
Your account wallet reflects confirmed transactions only. Pending deposits appear separately until the payment provider confirms receipt, at which point your wallet balance updates.
WHAT IS COVERED
Where These Terms Apply and Where They Do Not
Not every aspect of your experience on 362bet falls under the same set of rules. This section clarifies what these Terms & Conditions govern directly, what sits outside their scope, and where you should look for the relevant policy when something is not covered here.
Account Access
Registration, login, device sessions on Android and iOS, and account security steps all fall inside these terms. Your account is personal and non-transferable; sharing credentials is a breach.
Transactions
Deposits via bKash and Bank Transfer, wallet balances, and withdrawal requests are governed here. Processing is subject to the limits and verification steps shown inside your account at the time.
Site Content
Game rules, odds displays, and promotional notices published on the site are part of the overall service but are governed by their own published terms. These Terms & Conditions set the account-level framework.
Third-Party Services
bKash and Bank Transfer are independent payment providers. Their own service terms apply to the payment leg of any transaction; we are not responsible for delays or errors on the provider's side.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
You hold several practical rights in relation to your 362bet account, and the steps to exercise them are straightforward. Your transaction history — every deposit, withdrawal, and wagering record — is available in full inside the account history section; you do not need to contact support to retrieve it. If any personal detail on your account is incorrect, the account settings page lets you update most fields directly. For details that require identity verification to change, such as your registered mobile number or bank details, the process is shown in the settings page alongside the verification instructions. You have the right to raise a question or dispute about any transaction or account decision by contacting our support team through the routes listed on the site. We aim to acknowledge account queries and work toward a resolution; response handling is carried out by the support team available through live chat and email. You may also request account closure at any time through account settings, and any confirmed balance in your wallet at the time of closure is eligible for withdrawal subject to the standard verification steps.
Review Your Records
Your full transaction and wagering history is available in the account history section at any time. No support request is needed to access it.
Correct Account Details
Update most personal details directly in account settings. Changes to registered payment details require the verification steps shown on that page.
Raise a Question
Any dispute about a transaction or account decision can be submitted through our support team. Use the contact routes listed in the Support section of this page.
Request Account Closure
You may close your account at any time through account settings. Confirmed wallet balances are eligible for withdrawal before closure, subject to verification.
CONTACT OUR TEAM
How to Reach Us About These Terms
If you have a question about how these Terms & Conditions apply to your account, or need to raise a transaction dispute, the routes below are the ones we monitor. Use the channel that suits your situation — live chat for quick account questions, email for formal queries where you want a written record.
Live Chat
The live chat button is visible when you are logged in. Use it for account access questions, wallet queries, or any issue related to these terms that needs a quick response.
Email Support
Send formal queries or transaction disputes to our support email address listed on the Contact page. Include your registered account details so we can locate your records without delay.
Account Help Page
The Help section inside your account covers common terms questions — Deposit references shown in your wallet, verification steps, and account closure instructions — so check there first.
HOW WE HANDLE YOUR DATA
Data Handling, Security and Policy Requests
Your account data and transaction records are held securely and used only for the purposes described in our Privacy Policy. We retain information for as long as your account is active and for a defined period after closure, in line with our record-keeping obligations. Cookie use on the platform is explained in our Cookie Policy, accessible from the site footer. If you want to request a change to the personal data we hold — or ask a question about how it is used — the process is to contact our support team via email, referencing your account. We will handle data requests in line with applicable requirements.
Data Storage
Account details and transaction history are stored securely. We do not share your personal data with third parties except where required to process your bKash or Bank Transfer transactions or meet legal obligations.
Cookie Use
We use cookies to maintain your logged-in session across devices and to understand how the site is used. You can manage cookie preferences through your browser settings at any time.
Account Security
Your account is protected by your login credentials. If you believe your account has been accessed without your permission, contact support immediately via live chat to secure it.
Data Requests
To request a correction or deletion of personal data, or to ask how your data is used, email our support team with your account reference. We will respond through the same channel.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about how the Terms & Conditions work in practice. If your question is not covered here, our support team is available through live chat and email.
When do these Terms & Conditions apply to my account?
They apply from the moment you complete registration and continue for as long as your account is active. Every deposit, withdrawal, and wagering action you take on the platform is covered by these terms, including transactions made through bKash and Bank Transfer.
How will I know if the Terms & Conditions have changed?
We notify you through the contact details registered to your account before any material change takes effect. The version date at the foot of this page also shows when terms were last updated. Continuing to use your account after the notice date means you accept the updated terms.
Can I access my full transaction history under these terms?
Yes. Your complete transaction and wagering history is available inside the account history section at any time without contacting support. Records cover all deposits, withdrawals, and settled wagers on the account.
What do I do if I think a transaction on my account is wrong?
Raise it with our support team through live chat or email, with your account reference and the transaction date. We will review the record and respond through the same channel. Including a screenshot from your account history helps us locate the transaction quickly.
Does my use of bKash or Bank Transfer fall under these terms?
The account side of each transaction — how it is recorded in your wallet and how disputes are handled — is covered here. The payment leg of the transaction is also subject to bKash's or your bank's own service terms, which are independent of ours.
Is the platform available in my region?
Access to 362bet depends on your local law and the eligible regions we operate in. It is your responsibility to confirm that using the platform is permitted where you are. These terms do not guarantee availability in any specific location.