362bet Privacy Policy: How We Handle Your Account Data
This page sets out how 362bet collects, uses and protects the information tied to your account — including details entered during registration, payment activity through bKash or Bank Transfer, and device data from your mobile sessions. Access to this platform and the applicability of this policy depend on your local law and eligible regions.
Account data protection
bKash and Bank Transfer context
Mobile device privacy
Your rights, clearly stated
POLICY AT A GLANCE
What This Privacy Policy Covers and Why It Applies to You
When you create an account with 362bet, certain information is collected so your account can function — your name, contact details, payment method references (such as your bKash wallet number or Bank Transfer records), and the device identifiers associated with your mobile sessions. We collect this data because it is necessary to process transactions, verify account ownership, and maintain continuity when you return to the lobby from a different handset or browser. We do not sell your personal information to third parties. Where data is shared, it is with service providers who handle specific operational functions — payment processing, fraud detection, and platform security — under data handling agreements that restrict how those parties may use your information. Cookies and similar tracking tools are used on our site to remember your session, carry your wallet context between pages, and measure how sections of the site are used. You can adjust cookie preferences through your browser settings, though disabling certain cookies may affect how your account session loads. Retention periods vary by data type: transaction records tied to bKash or Bank Transfer activity are kept for the period required by applicable financial record-keeping rules. Other account data is held while your account remains active and for a limited period after closure. This policy applies to the 362bet domain and any mobile browser session you open through it.
bKash wallet reference
Bank Transfer records
Mobile session identifiers
Cookie settings
Account history retention
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies and What It Does Not Cover
Not every service you interact with while using 362bet falls under this policy. Understanding the boundary helps you know where to direct questions about how your data is handled. The four areas below clarify what sits inside this policy's scope and what sits outside it.
Your 362bet Account Access
All data collected when you log in, update account details, or open a session on any mobile or desktop browser is covered. This includes login timestamps, device type, and the IP address associated with each session. We hold this under the terms described in this policy.
Payment Transactions via bKash or Bank Transfer
When you deposit or withdraw using bKash or Bank Transfer, the transaction reference and amount are recorded in your account wallet history. That record is within scope. The payment processor's own data handling for the wallet or bank side of the transfer is governed by their separate policies.
Site Content and Game Sessions
Your in-session activity — which games you open, how long a session runs, and wager records — forms part of your account data and is covered here. This data supports account continuity so your history is available when you return to the lobby on a new device.
Third-Party and Linked Services
Links from the 362bet site that take you to an external page — a payment provider's portal, a studio's terms page — are outside this policy's scope. Once you leave 362bet, the destination site's own privacy terms apply. We do not control those environments.
YOUR ACCOUNT RIGHTS
Practical Steps Available to You Under This Policy
You have specific, actionable rights over the data we hold for your account. These are not abstract assurances — they are steps you can take directly. Start by opening your account settings page, where your registered name, contact number and linked payment references (including your bKash number) are displayed. If any detail is incorrect, the account settings page shows you the fields you can update yourself. For changes that require identity verification — such as updating the mobile number tied to your bKash wallet — follow the steps shown on that screen; the process is driven by the fields and instructions displayed there, not by this document. If you want to know what data we hold beyond what is visible in your account, or if you want to ask us to delete data in circumstances where that option applies under relevant law, the right route is our support contact. Send your request with your registered account email so we can locate your records. We will respond as quickly as the nature of the request allows, subject to any retention obligations that legally prevent immediate deletion — for example, transaction records connected to Bank Transfer activity may need to be held for a legally specified period.
Review Your Records
Open account settings to see the personal details and payment references currently held — including your registered contact number and any linked bKash or Bank Transfer information. What you see there is the live record.
Correct Account Details
Fields you can update yourself are editable directly in account settings. For changes that require verification, the screen will prompt you through the steps required. Follow the on-screen instructions rather than contacting support first.
Raise a Data Question
If your question is not answered by what is visible in your account, reach our support team through the contact route published on this site. Include your registered email address so your account record can be identified without delay.
Request Data Deletion
Where deletion is available under applicable law and not blocked by a retention obligation, you can request it through support. Responses are subject to verification and any legal limits on what can be removed from financial or account records.
REACH US DIRECTLY
How to Contact 362bet About This Policy
Privacy questions about your 362bet account — data requests, correction queries, or questions about how your bKash or Bank Transfer records are handled — should be directed through the support routes published on this site. Use the route that suits your situation; all three paths below route to the same account support function.
Email Support
Send your privacy question or data request to the support email address published in the Contact section of this site. Include your registered account email so your record can be located. This is the recommended route for formal data requests.
Live Chat
The live chat widget on the 362bet site connects you to account support. For a privacy question that needs a written record, follow up with an email after your chat so there is a documented trail of the request and our response.
Account Help Centre
The Help Centre linked from the site footer covers common account and data questions. Check there first — many queries about what data is held and how to update it are answered by the published account management steps without needing to contact support directly.
HOW WE PROTECT DATA
Data Handling, Cookies, Security and Retention at 362bet
Our approach to data handling is shaped by what your account needs to work correctly — not by collecting more than is necessary. Here is how the four main areas operate in practice.
Data Collection and Use
We collect only what your account requires: registration details, payment references (bKash wallet numbers, Bank Transfer records), session data, and device identifiers. This data is used to operate your account, process transactions and maintain session continuity across devices. It is not sold or traded.
Cookies and Session Tracking
Cookies keep your session active and carry your account context — wallet state, lobby position — between pages. Strictly necessary cookies run by default. You can manage non-essential cookies in your browser settings. Disabling session cookies may interrupt your account login flow.
Account Security Measures
Access to your stored data is restricted to account functions that require it. Password protection and session authentication are in place for your account. If you suspect unauthorised access, change your password immediately via account settings and contact support through the published route.
Retention and Deletion
Account data is retained while your account is active. Transaction records linked to bKash or Bank Transfer activity are held for the period required by applicable financial rules. After account closure, non-transaction data is removed within the period described in the full policy terms available on this site.
COMMON POLICY QUESTIONS
Privacy Policy Questions We Hear Most Often
These are the questions about this policy that come up most often from people with an active 362bet account. If your question is not here, the support contact routes in the section above are the right next step.
What personal data does 362bet hold about my account?
We hold your registration details (name, contact number, email), the payment references you have used — including your bKash wallet number or Bank Transfer details — session timestamps, device identifiers, and your in-account transaction history. All of this is visible or accessible through your account settings or on request via support.
Is my bKash or Bank Transfer data shared with anyone?
Payment references are shared only with the specific processors who handle the transaction on the infrastructure side. Those parties operate under data handling agreements that restrict them to using your information only for the purpose of processing your deposit or withdrawal. Your payment data is not passed to advertisers or sold.
Can I ask 362bet to delete my account data?
Yes, where deletion is permitted under the law that applies to your region. Send a deletion request to support with your registered account email. Note that transaction records — especially those linked to bKash or Bank Transfer activity — may need to be retained for a legally required period even after your account is closed.
How do I update incorrect details in my account?
Open account settings and edit the fields that are shown as editable. For changes that require identity verification — such as updating the mobile number linked to your bKash wallet — follow the verification steps shown on that screen. If a field is locked and you cannot update it yourself, contact support through the published route.
Does 362bet use cookies, and can I turn them off?
Yes, cookies are used to manage your session and carry account context across pages. You can manage non-essential cookies through your browser settings. Be aware that disabling session cookies will likely interrupt your login flow and may prevent your lobby position and wallet state from being remembered between pages.
Does this policy apply if I access 362bet from Bangladesh?
This policy applies to activity on the 362bet domain regardless of the device or browser you use. However, whether you are eligible to access the platform and how local data law interacts with this policy depends on the law that applies in your location and your eligible region. We recommend checking local rules before registering.
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